Refund policy

 

Refund Policy 

 

At Leatherlad.in, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help make things right.

 

1. Our 14-Day Return Policy

 

You have 14 days from the day you receive your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, with all original tags attached, and in its original packaging. You'll also need the receipt or proof of purchase.

 

2. How to Start a Return

 

To begin a return, please contact us at leatherlad07@gmail.com.

If your return is accepted, we'll send you a return shipping label along with detailed instructions on how and where to send your package. Please note that items sent back to us without first requesting a return will not be accepted.

You can always reach out to us at leatherlad07@gmail.com for any questions regarding returns.

Return Shipping Address: 9 lal ghat udaipur rajasthan india

3. Damages and Issues

 

Please inspect your order as soon as you receive it. If the item is defective, damaged, or if you received the wrong item, contact us immediately at leatherlad07@gmail.com. We'll evaluate the issue and work quickly to correct it.

 

4. Exceptions / Non-Returnable Items

 

Certain types of items cannot be returned:

  • Perishable goods (like food, flowers, or plants)

  • Custom products (such as special orders or personalized items)

  • Personal care goods (such as beauty products)

  • Hazardous materials, flammable liquids, or gases

  • Sale items

  • Gift cards

If you have questions or concerns about whether your specific item can be returned, please get in touch with us.

 

5. Exchanges

 

The quickest way to get the item you want is to return the item you have. Once your return is accepted, you can then make a separate purchase for the new item.

 

6. Refunds

 

Once we've received and inspected your return, we'll notify you about the approval or rejection of your refund.

If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember that it can take some additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your return was approved and you haven't received your refund, please contact us at leatherlad07@gmail.com.